Call us on: 08455 280038

Computer Support Services

Support Plans

Server Health Check

  • Runs once per day in the morning.
  • Checks your anti-virus definitions.
  • Checks your backups completed.
  • Daily status report emailed to you.
  • Protects your vital systems.
  • Improves recovery chances.

Network Health Check

  • Runs once per day in the morning.
  • Checks the stauts of critical items.
  • Alerts us immediately on issues.
  • Daily/Weekly email report.
  • Ensures your network is available.
  • Provides early warning of failure.

Network Monitoring

  • Runs every 15 minutes – 24x7x365.
  • Monitors critical systems.
  • Track performance against target.
  • Early warning of possible failures.
  • Weekly report emailed to you.
  • Provides comprehensive protection.

* prices shown are per month per server, and exclusive of VAT

Special Offer!

Get a FREE 100GB account when you sign up for any one of our support plans. Learn more…

Offer only available to UK businesses

computer and network support services for business
Our computer support services come in a range of support plans designed to give you peace of mind for your critical systems and network at a reasonable cost. They are modular in design and compliment each other depending on your network complexity and computer support requirements. The Daily Server Health Check is a basic service which verifies that your anti-virus and backups are running correctly. The Network Health Check, is slightly more advanced and checks that your server is in good condition at the start of the day. Finally, the Server & Network Monitoring Service runs detailed checks every 15 minutes 24 hours a day every day, against critical components and services in your network and will alert us immediately if there are any problems.

You may select one or more of our computer support services depending on your needs. However, for complete coverage and peace of mind, we recommend taking all three support plans. Whichever plan or combination of plans you choose, you can be sure that your servers and network equipment will be monitored and maintained to the highest standards. We will attempt to rectify any issues we see remotely, without coming on site. Most of this remote work will be carreid out free of charge, however, complex work for which we may have to charge, will always be agreed with you, prior to us taking any action.

If we do need to come on-site to fix any issues, or if you ask us to attend, there will naturally be an hourly charge for this work. Again, we will always attempt to notify you prior to attending.

In addition to the server and network support plans listed here, we offer a similar monitoring service for Desktops and Laptops. Call for pricing and volume discounts.

Add-on Services

The following services can be added to any of the above support plans. Call for pricing:

  • Managed Anti-Virus
  • Vulnerability scanning
  • Software updates & patch management
  • On-line backup
  • Email security & continuity
  • Email archiving
  • Asset tracking & inventory management

Managed Service

Alternatively, we can provide a fully managed service, which includes all of the above plus unlimited telephone and on-site support, plus much more.

Managed Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

Please click here or call us on 08455 280038 for more information.

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