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Managed IT Support Service

IT Managed Service ProviderManaged IT Support

Premium IT Support Package – Complete peace of mind for a fixed monthly fee.

Managed Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed IT support program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

For a fixed monthly fee we’ll provide:

  • Our ‘Daily Server Safety Check’ service
  • Our ‘Daily Server Health Check’ service
  • Our ‘Realtime Server & Network Monitoring’ service
  • Unlimited workstation & laptop monitoring
  • Antivirus scanning and management
  • Managed software updates
  • Printer management
  • Internet & broadband monitoring (including annual price review)
  • Unlimited phone support
  • Unlimited on-site support
  • Professional, friendly IT advice
  • Quarterly technology reviews to ensure you are getting the most out of your IT investments
  • Online backup of all your critical data
  • Installation and configuration of new equipment

If we find an issue we’ll report it to you, and fix it at a time convenient to you. There are no hidden costs, you only pay for new hardware and/or software that may be required.

Our fully managed Support service covers you for all eventualities. We agree a fixed annual fee (payable monthly) based on your current infrastructure and level of service required. You will never be charged labour for services covered under the contract.

Contact us now for a free consultation

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